Architecting Trust in Agentic AI,
Leading Engineering at Scale.
Engineering leader and AI solutions architect with over a decade of experience driving technical vision, engineering excellence, and large-scale delivery. Leading distributed teams of 15–30+, cultivating high-performance culture, and architecting enterprise agent governance platforms for regulated enterprises (FCA, BFSI, Healthcare).
UST
Apr 2026 – PresentAI Solutions Architect & Engineering Leader
Leading engineering teams and architecting UST's agent governance, orchestration, and semantic-layer platforms powering GenAI delivery across regulated client engagements.
Years Experience
Engineering Leadership & Scaled Systems
Engineers Led
Org Scaling, High Retention & Culture
Monthly Scale
Transactions at 99.99% Uptime (PhonePe)
Agent Governance
Regulated Enterprise AI (Credit Bureau)
Platform Ecosystem & Leadership Capabilities
Leading Teams. Architecting Trust.
Engineering leader and AI solutions architect specializing in agent governance, distributed systems, and engineering management. Leading high-performing teams of 15–30+, driving performance calibration, appraisals, and talent growth, while architecting enterprise compliance platforms for regulated enterprises. Founder of Kontent Book, a production multi-agent SaaS.
The Dual Mandate: Leader & Architect
Great engineering leadership is not detached management, nor is it isolated coding. It is the rare ability to set an uncompromising technical vision, build deep trust across cross-functional pods, and personally ensure system stability under extreme regulatory scrutiny.
People Leadership & Talent Calibration
Led and mentored distributed teams of 15–30+ across India and global locations. Orchestrate transparent performance appraisals, talent calibration sessions, and tailored 1:1 career roadmaps that maximize retention and velocity.
Enterprise Agent Governance & Trust
Pioneering auditable, purpose-bound agentic runtimes for regulated sectors (FCA, BFSI, Healthcare). Architected compliance gates, automated PII redaction, and deterministic fallback circuits ensuring zero data leakage.
Distributed Scale & FinOps Modernization
Scaled PhonePe's Payment Gateway to 200M+ transactions/month with 99.99% uptime. Drove 40%+ infrastructure cost reductions through cloud-native architecture modernization and rigorous FinOps governance.
Founder Mindset & Production AI Velocity
Founded Kontent Book (kontentbook.in) — a live multi-agent SaaS orchestrating LangGraph state machines, dual LLM specialization (Claude + Gemini), and SSE streaming with <25s latency and paying subscribers.
Professional Journey & Scale
Over a decade leading cross-functional engineering organizations, conducting performance calibrations, and architecting mission-critical, regulated distributed platforms.
AI Solutions Architect & Engineering Leader
Senior LeadershipLeading engineering teams and architecting UST's agent governance, orchestration, and semantic-layer platforms powering GenAI delivery across regulated client engagements (BFSI, life sciences, healthcare). Drive team delivery, technical hiring, performance appraisal discussions, and cross-functional calibration.
Key Leadership & Technical Highlights:
- Lead and manage distributed engineering teams (AI/ML engineers, backend, and platform developers) driving sprint execution, architectural governance, and high-velocity delivery
- Own core engineering management responsibilities: lead quarterly/annual appraisal discussions, manage talent calibration cycles, 1:1 mentorship, and career growth roadmaps
- Spearhead technical hiring, interview loops, and engineering org design to build high-performing GenAI and platform pods
- Architected a multi-framework agentic orchestration platform, adopted internally across UST and piloted with several prospective client engagements
- Built a Budget & Forecasting agentic solution on top of the orchestration platform, surpassing Claude for Finance's baseline accuracy across evaluated use cases
- Designing a semantic governance layer enforcing purpose-binding and audit controls across the platform's data layer, with a provisional patent opportunity identified
- Architected an agentic AI contact center solution for a global credit bureau (UK) for a regulated (FCA) production environment, including data-leakage safeguards
- Built an enterprise privacy-redaction framework that automatically shields PII across agentic pipelines
- Delivered a domain-specific small language model for UK wealth management within a fixed budget ceiling, published as an open model under UST's Center of Excellence
Cloud Architect & Engineering Lead
Senior LeadershipLed engineering pods and drove Cloud, Platform Engineering, and Developer Experience modernization for a global platform engineering consultancy. Spearheaded team leadership, developer velocity initiatives, appraisal cycles, calibration discussions, and engineering mentorship.
Key Leadership & Technical Highlights:
- Led and mentored cross-functional engineering pods across cloud-native architecture, platform engineering, and modern DevOps practices
- Actively drove engineering management functions including performance appraisals, talent calibration reviews, skill gap evaluations, and hiring panels
- Guided engineers through goal setting (OKRs), career progression, and regular 1:1 coaching to foster a high-trust, high-performance engineering culture
- Led cloud and platform engineering modernization initiatives for enterprise client engagements
- Rolled out AI-assisted coding tools and DevEx tooling across client engineering teams to accelerate delivery and reduce toil
- Prototyped a semantic layer to unify codebase and documentation context for AI coding assistants, cutting ramp-up time for client engineering teams
- Advised client architecture teams on cloud-native patterns and platform engineering best practices
Engineering Manager
Led Health & Wellness Platform engineering, focusing on scalable architecture, performance management, and observability pipelines, while introducing AI-driven features for personalization and health risk scoring.
Key Leadership & Technical Highlights:
- Managed engineering for the Health & Wellness platform, owning architecture and delivery roadmap
- Introduced AI-driven personalization and health risk scoring features to improve user engagement
- Built out observability pipelines for proactive performance monitoring and incident response
- Drove performance optimization initiatives across core platform services
Engineering Lead / Manager
Managed Payment Gateway & Insurance Aggregator Platform initiatives, and drove org-wide adoption of GenAI coding assistants and AI-assisted engineering workflows.
Key Leadership & Technical Highlights:
- Led engineering for Payment Gateway and Insurance Aggregator platform initiatives at scale
- Drove org-wide adoption of GenAI coding assistants, improving engineering velocity across teams
- Partnered with product and risk teams to ship reliable, high-throughput payment processing features
- Mentored engineering leads and built AI-assisted engineering workflows adopted company-wide
Technical Lead
Led backend engineering and cross-functional teams building scalable microservices at India's leading fashion e-commerce platform.
Key Leadership & Technical Highlights:
- Led backend engineering for scalable microservices powering India's leading fashion e-commerce platform
- Directed cross-functional teams through high-traffic sale events, ensuring platform reliability at scale
- Owned architecture decisions for key backend services, balancing scalability and maintainability
- Mentored engineers and drove adoption of engineering best practices across the team
Software Engineer
Developed full-stack features and backend services for Enterprise Mobility Management Platform.
Key Leadership & Technical Highlights:
- Built full-stack features for the Enterprise Mobility Management platform used by enterprise IT teams
- Developed backend services supporting device management, security policies, and compliance workflows
- Collaborated with QA and product teams to deliver features across multiple release cycles
Software Developer
Developed user interfaces and robust APIs for mobile application development.
Key Leadership & Technical Highlights:
- Built user interfaces and APIs supporting UrbanPro's mobile application
- Collaborated with the product team to ship new features for the tutor-student marketplace platform
Technical & Strategic Competencies
A comprehensive matrix combining strategic engineering management and people leadership with production-tested multi-agent architecture and distributed scale.
AI Governance & Trust
Responsible AI frameworks, agent auditability, purpose-binding controls, and zero-data-leakage safeguards for FCA-regulated environments.
Engineering Leadership & Management
Leading distributed teams of 15–30+, quarterly appraisals, talent calibration cycles, 1:1 career roadmaps, and technical hiring.
Agentic AI & LLM Systems
LangGraph multi-agent supervisors, RAG pipelines, LiteLLM multi-provider fallback chains, token budgeting, and Langfuse observability.
Architecture & Cloud
High-scale system design (200M+ txns/mo), event-driven Kafka architectures, Kubernetes, and cloud-native IaC across AWS, GCP, and Azure.
Programming & Frameworks
Production-grade engineering across Python, Go, TypeScript, Java, FastAPI, and Next.js 15 for end-to-end platform delivery.
Data & Storage
Vector databases (pgvector, Pinecone), distributed cache (Redis, Aerospike), relational and document stores at high throughput.
Need a detailed skill breakdown for hiring panels?
Check out the comprehensive, printable technical and strategic CV.
Shipped Platforms & SaaS Architecture
Applying the same enterprise resilience and agent governance to a commercial multi-agent SaaS shipped to paying creators.
Kontent Book
AI-Powered Multi-Platform Content Engine for Creators
A creator-focused SaaS that transforms a single topic into platform-optimized content (LinkedIn posts, Twitter/X threads, Newsletters) in under 25 seconds. Built with a Supervisor multi-agent pattern: a Research agent (Gemini 2.0 Flash with live web search grounding) feeds a Writer agent (Claude Sonnet 4.6) whose output is scored and iterated by a Critic agent — all orchestrated via LangGraph state machines with SSE streaming to the UI.
Generation Latency
End-to-End Pipeline
Preference vs ChatGPT
Blind Quality Benchmark
Multi-Agent Nodes
Research · Write · Critique
Research Agent
Gemini 2.0 Flash
Writer Agent
Claude Sonnet 4.6
Critic Agent
Tone & Voice DNA
Production Technology Stack: